JobTrain is looking for a Site Manager for The North Fair Oaks Career Center to oversee day-to-day operations, support relationships with partners and stakeholders, attend team meetings, and work with the Regional Director to achieve goals. The manager will also be responsible for maintaining JobTrain's presence in the community, providing employment services to clients, connecting them with local employers, and managing and developing a team of three staff members. Remote work is possible, but this role primarily requires onsite management. The Site Manager will also collaborate with the Regional Director on strategic initiatives, program needs, and managing contracts and grants.

About JOBTRAIN

JobTrain is a non-profit organization that operates in Silicon Valley, helping those who are in need to overcome poverty and unemployment by providing them with training and education to build successful careers in high-demand fields. The organization is expanding regionally to reach more people, and has set an ambitious mission to help people achieve "full economic mobility" through career advancement programming.

Qualifications

2+ years as a Center Manager for a nonprofit delivering workforce development services.
Alternatively, 3+ years managing and leading a team of front-line staff, ensuring effective program delivery within diverse underserved communities.
2+ years in workforce development, including vocational or employment services, case management, skills assessment, employment coaching, job development, job placement, and retention.
2+ years engaging with partners and employers, particularly with underserved and unemployed populations.
Willingness to travel within San Mateo County.
Flexibility to work evenings and weekends as needed.

desired Knowledge, skills, and abilities

Understanding of relevant county organizations, funding agencies, and CBOs in North Fair Oaks and San Mateo County.
Spanish language proficiency (read, write, speak) at a business/professional level is strongly preferred.
3+ years managing grant budget and deliverables.
Outgoing, engaging personality.
Strong sense of interpersonal intelligence.
Experience with SalesForce as data tracking and reporting tool.

responsibilities and tasks

Strategy / Planning / Leadership
- Participate in the development, implementation, presentation and evaluation of a long-term, workforce development strategy plan to address employment-related problems experienced in underserved communities.
- Assist with organizational strategic planning, outreach strategy and the economic mobility theory of change.
- Develop innovative and locally appropriate improvements related to meeting grant requirements.
- Synergize with Center partners to provide impactful strategies and practices.
- Create and maintain relationships with regional government entities, CBO’s, advocacy organizations and the business community.
- Continually represent JobTrain in the community through outreach opportunities, agency partnerships, speaking opportunities, workshops.
- Develop data-based client and community narratives. Create and present reports to funders including San Mateo County Supervisors
Manage the Career Center and Staff
- Oversee and manage day-to-day operations of NFO Career Center and Employment Specialists and Supportive Services staff.
- Develop and grow staff skills and abilities to amplify the work being done. Demonstrate delegation and development in your people management approach.
- Learn the work of each staff member, help them develop professionally, and perpetuate successful goal achievement.
- Plan and implement systems that efficiently and effectively perform the work and fulfill the mission and the goals of the Career Center.
- Build relationships within the community, communicate frequently with community and employer partners, management, and administrative functions to understand needs and expectations.
- Develop and deliver events that engage the target populations, clients, partners, volunteers and other key stakeholders to ensure quarterly and annual goals are met or exceeded.
- Identify issues that may negatively impact clients, and work in collaboration with internal and external partners to bring issues to resolution.
- Plan, evaluate, and improve the efficiency of processes and procedures to enhance speed, quality, efficiency, and output of service delivery. Establish and maintain relevant controls and feedback systems to monitor the operation of the Career Center and report to the Regional Director and key stakeholders.
- Ensure accurate data is collected and entered in a timely manner and manage the preparation and maintenance of reports needed to understand Career Center utilization and ensure grant goals and commitments are met. Prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

salary and benefits

The anticipated starting rate is between $70,000 -$74,000/year
JobTrain offers a competitive salary and benefits package including health insurance, multiple HMO, PPO and HDHP options, dental and vision insurance, paid basic life insurance, vacation and sick time, numerous paid holidays including paid winter break, retirement program with Roth and Traditional 401K options, employer match, and many others.