Upward Scholars is looking for a proactive and creative Programs Manager to oversee academic and financial programs. This role involves managing a team, facilitating recruitment and training, and supporting students in achieving their goals to break the cycle of poverty. The Programs Manager will direct programs such as the Tutoring/Mentoring Program and English Conversation Club, advocate for students, and coordinate events. Additionally, the position entails administrative tasks, communication with partners and the community, and contributing content for outreach materials to enhance program awareness and engagement.
about HEART of San Mateo County
Upward Scholars is a mission-driven organization that helps adult students overcome the barriers that may limit their success. Upward Scholars is the only nonprofit in the Bay Area providing financial, academic, career development, and holistic support to adult immigrants from low-income households transitioning from ESL programs and local adult schools to community colleges.
Qualifications
Experience networking—developing and sustaining relationships and partnerships.
Excellent program, staff, and event management skills.
Quick learner and creative problem solver.
Excellent written and verbal presentation and communication skills.
Excellent organizational and time management skills.
Experience using Microsoft Office/Google Suite or similar software and Mac hardware knowledgeable.
Sensitivity to the challenges faced by under-served populations.
Experience working collaboratively and successfully with people and organizations from diverse racial and ethnic backgrounds, ideological positions, and religious views.
Bilingual in English and at least one other language spoken by a majority of program participants, e.g., Spanish.
Work under general supervision, exercising significant independent judgment.
Bachelor’s degree and 3-5 years of job-related experience.
Responsibilies
Supervisory Responsibilities
Manages and supervises the programs and staff who report directly to this position.
Helps recruit and hire program staff and conducts performance evaluations.
Coordinates training programs for new staff and identifies training needs for current staff.
Helps recruit, train, and manage volunteers across assigned program areas.
Respond to student inquiries and assess their goals, needs, and achievements to determine which programs, services, and courses will enable them to earn a sustainable wage, move up the economic ladder, inspire multi-generational change, and break the cycle of poverty.
Manage two or more program pillars (e.g., financial support, academic support) and administer program implementation, including program evaluation.
Directs the execution of new and existing programs, specifically the Tutoring/Mentoring Program and English Conversation Club, and convenes the Tutor/Mentor Council.
Advocates for our students to ensure they are considered for opportunities that utilize their skills and strengths.
Facilitates communication between students and community members.
Plans, coordinates, and participates in events for students, donors, and the community with the team.
Performs a variety of skilled administrative and clerical duties directly related to program activities; these include email communications with students and partners, assisting and participating in special events, developing effective working relationships with the team, partners, volunteers, government agencies, other community-based organization (CBO) representatives, and others to nurture their connection to the organization.
Provides content ideas for eNews (e.g., newsletters, social media channels), the website, and presentations to support program awareness, student recruitment and retention, and fundraising.
Performs other related duties as necessary or assigned.
COmpensation and Benefits
This is a full-time, temporary 6-month position with the opportunity to extend into a permanent role. The salary is commensurate with experience and within the $65K-$88K range. This job requires onsite/community-based work. This position has excellent health, dental, and vision benefits, paid holidays, vacation, and sick days. Candidates from beyond the San Francisco Bay Area are encouraged to apply, but funds are unavailable for relocation or housing assistance.
To Apply
The position is available immediately. Please submit a thoughtful cover letter and resume to careers@upwardscholars.org.
Please note: This position has been designated “sensitive” and requires a pre-employment background check.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact careers@upwardscholars.org if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodation include changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
