JobTrain: Research Analyst II

JobTrain is seeking a Research Analyst II to join its Impact team. The primary responsibility of the Research Analyst II will be to support program evaluation efforts from the planning stages until the evaluation and testing processes have been executed. The analyst will manage evaluation projects across multiple programs, establish and implement evaluation capacity-building projects for programs, and empower them with tools for real-time data decision-making to enable them to implement evaluative procedures in their day-to-day program decision-making. Additionally, the analyst will create effective systems for continuous improvement throughout JobTrain and the communities it serves.

This position is hybrid with two days in our Menlo Park office and three days remote. During initial training period, we anticipate the selected candidate will primarily work from the office.

About JobTrain

JobTrain is a non-profit organization that operates in Silicon Valley, helping those who are in need to overcome poverty and unemployment by providing them with training and education to build successful careers in high-demand fields. The organization is expanding regionally to reach more people, and has set an ambitious mission to help people achieve "full economic mobility" through career advancement programming.

Qualifications

  • 3 to 5 years of experience in program evaluation and/or human services evaluation. 
    Experience in internal evaluation, mixed methods evaluation, community-based participatory research, data collection techniques, and data analysis required.

    • Ph.D. program completion will substitute for 2 years of required experience.

  • Experience working with data systems (e.g., Salesforce, Clarity) to collect, store, and demonstrate program data

  • Job Knowledge:  

    • Knowledge of model programs, study design, and analytical and data management practices in human services is required. Knowledge of Evaluation theory, such as empowerment and utilization evaluation, is preferred.

  • Technology Skills:  

    • Proficient in data analysis for quantitative and qualitative research. Ability to use Microsoft 365 software (Word, Excel, PowerPoint, Outlook, Teams) and online data collection tools (e.g. Google Forms, Survey Monkey)  Knowledge of any of the following statistical software:  -, R, Atlas TI, PowerBI. Knowledge of case management database system: preferably Salesforce.

      • Preferred: Know how to tell a programmatic story with data.

  • Planning and Organization: 

    • Demonstrated track record of setting and meeting goals.  Strong process improvement, organization, planning, and implementation skills. Ability to coordinate multiple projects, set priorities, analyze and resolve problems, and make decisions in a timely fashion.

  • Cultural Competency / Networking 

    • Demonstrated ability to work effectively with diverse populations.

      • Preferred: Ensure DEIB is part of all Impact processes and integrated into innovation as well as systemic development.

  • Willingness and ability to work occasional weekends and evenings.

  • Potential local travel to and within San Mateo and Santa Clara Counties.

responsibilities and tasks

  • Collaborate with stakeholders across the organization as well as with external partners to plan and implement evaluation plans. This includes involving others in planning and design, as well as collecting, processing, managing, and sharing client-, program- and organizational-level data. Demonstrate responsible professional behavior and participate effectively within and across teams.

  • Co-conduct evaluation projects that apply qualitative and quantitative methods to assess programs and initiatives within and outside of the organization, drawing upon primary and secondary data.

  • Oversee the creation of effective systems (electronic and hard copy) for the gathering, quality assurance, and storage of all program data.

  • Conduct special evaluations and perform major project tasks, including formulating research questions, writing evaluation plans and scopes of work, designing data collection and analytic plans, establishing and managing project timelines, and leading project deliverables as directed.

  • Contribute to grant development efforts that identify and respond to RFPs that align with and advance the organization’s vision and current objectives. Provide technical assistance and support to programs regarding grant requirements, data collection procedures, and grant goals, objectives, and targets.

  • Conduct site visits to observe programs to co-assess program quality and fidelity of program implementation as needed.

  • Co-evaluate current program operations and outcomes and apply research, data, and policy analysis to recommend program improvement strategies.

  • Present evaluation findings and recommendations in briefings, reports, and presentations to lay and stakeholder audiences such as program staff, directors and executive leadership, professional associations, and other external organizations.

salary and benefits

  • JobTrain offers a competitive salary and benefits package including choice of various health insurance plans, dental and vision insurance, life and AD&D insurance, paid sick time, paid vacation time and retirement program with employer match, among many other benefits.

  • The targeted hiring range for this position is: $ 74,662 - $80,000

To Apply

To apply please click here.