JobTrain is seeking a Manager of Outreach and Student Recruitment who is responsible for our organization’s community outreach and student recruitment strategy for programs and services. The role requires a collaborative individual with management/supervisory experience, with bonus points for past workforce development experience. This position supervises a growing team of professionals who ensure that individuals are referred to and enrolled in appropriate Career Training Programs and/or Career Center Services provided by JobTrain.

About JOBTRAIN

JobTrain is a non-profit organization that operates in Silicon Valley, helping those who are in need to overcome poverty and unemployment by providing them with training and education to build successful careers in high-demand fields. The organization is expanding regionally to reach more people, and has set an ambitious mission to help people achieve "full economic mobility" through career advancement programming.

Qualifications

3+ years' experience successfully managing the performance and results of a function or division. Demonstrates staff development and promotion, managing team and function to quantifiable results, and focus on growth and empowerment.
2+ years direct experience leading community outreach, community engagement, or educational enrollment efforts individually or as part of a team. Knowledge of pipelines or
Computer and software literacy to potentially complex levels. Experience tracking and reporting data using CRM software and other tracking systems.
Experience with or knowledge of CT&E programs (formerly known as vocational education.) Alternately, experience with college recruitment, especially with underserved populations.
Commitment to DEIB principles.

Covid-19 Certification
- JobTrain requires that all employees be fully vaccinated against COVID-19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID-19, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law.

Required Knowledge, skills, and abilities

Job Knowledge: Past relevant experience in workforce development, post-high school education recruitment, CT&E school outreach/enrollment, and up-to-date knowledge of promoting services to populations experiencing barriers to employment.
Communication and Interpersonal Skills: Demonstrated collaborative professional relationships. Able to communicate to team and stakeholders and represent the team and function. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Analytical Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Leadership, Collaboration and Teamwork: Ability to influence others, build collaboration and represent outreach efforts across the organization.
Planning and Organization: Demonstrated track record of setting and meeting goals. Strong decision making, organization, planning and implementation skills. Ability to set priorities, analyze and resolve problems. Proven ability to work independently and autonomously while achieving common organizational goals and outcomes.
People Management: Demonstrated experience attracting, managing, developing, evaluating, and retaining staff. Ability to manage, influence and motivate individuals and teams. Skilled in holding people accountable and developing their abilities to do their jobs.
Communications: Demonstrated ability to communicate collaboratively and effectively, both orally and in writing. Ability to use proper judgment when dealing with sensitive information. Good interpersonal skills with an ability to mediate and negotiate effectively across departments, leadership, and external partners.
Computer Skills: Ability to use MS Suite and other technology and applications necessary to perform the job.
Physical Requirements: Ability to sit and stand for long periods of time. Ability to occasionally lift and/or move up to 25 pounds. Ability to complete computer work for extended periods of time.

responsibilities and tasks

Oversee the Outreach and Recruitment team's targeted enrollment metrics for the Career Education Training Program cohorts. Track as required using SalesForce and other systems for consistent reporting and evaluation.
Plan, design, implement, and lead outreach efforts across the organization and represent JobTrain in a variety of community settings, including meetings, outreach events, and functions across the Tri-County Area (San Mateo, Santa Clara, and Alameda).
Build a consistent candidate pipeline for all programs offered. Develop targeted strategies for adapting outreach needs and implement processes, tools, and systems to track outreach, referrals, and registration efficiently and effectively.
Develop, evaluate and improve processes, tools and systems to enhance speed, quality, efficiency, and outcomes related to outreach, referrals, and registrations.
Maintain data and prepare reports related to outreach, referrals and registration including tracking overall outreach efforts and monthly progress toward the strategic plan outcomes.
Build and maintain relationships with collaborative partners, groups, and organizations.
Communicate regularly with peers, management, and administrative functions as needed.
Supervisory Responsibilities:

Manages employees on the Outreach and Recruitment team to provide the overall direction, coordination, and evaluation of performance, including monthly outreach and recruitment goals and targets.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing feedback; acknowledging and course-correcting employees; addressing complaints and resolving problems.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

salary and benefits

This is a full-time, exempt-level position with 4 direct reports. The hiring range for this role is $65,000 to $75,000/year.
JobTrain offers a competitive salary and benefits package, including health insurance, dental insurance, vision, choice of health plans (HMO, PPO, HDHP,) paid time off, retirement program employer match, long-term disability, and life insurance.