JobTrain seeks a Career Development Specialist (CDS) who will play a vital role in the vocational education and student placement program. The primary responsibilities of the CDS include recruiting clients for programs, assisting clients with eligibility documentation and assessments to enroll as students, scheduling enrollments and orientations for clients becoming students, addressing and overcoming barriers to education and employment, coaching and guiding students preparing them for the workplace, and developing and maintaining employer partnerships for jobs and placement opportunities for our graduating students.

This position offers flexible hours and locations; however, depending upon the needs of the clients, students, and organization, a minimum of three days in the office is expected. Working from home may be restricted or unavailable during the initial training period.

About JOBTRAIN

JobTrain is a non-profit organization that operates in Silicon Valley, helping those who are in need to overcome poverty and unemployment by providing them with training and education to build successful careers in high-demand fields. The organization is expanding regionally to reach more people, and has set an ambitious mission to help people achieve "full economic mobility" through career advancement programming.

Qualifications

1-2 years of relevant career experience, either in the medical career track or in the job development and placement space.
Proven experience with: Workforce development (LMI, labor force dynamics) as it relates to job placement.
Experience in owning and managing workflow, paperwork and documentation, ensuring document and workflow processes are complete, meeting deadlines.
Understanding or experience managing a caseload. Account management or grant management experience may be considered.
Direct experience working with specialized populations experiencing barriers to employment (ie: people experiencing homelessness, low-income/public assistance, justice engaged, long-term unemployment, mature workers, DV survivors, etc.)

Required Knowledge, skills, and abilities

Relevant and up-to-date knowledge of entry-level medical career segment (MA, CNA.)
Understanding of caseload management and documentation, including assessing and meeting client job and career needs, staying organized in follow up, documentation, and reporting job placements.
Excellent customer service and client rapport-building skills demonstrated by maintaining and modeling a professional demeanor while efficiently performing the required job duties.
Communication skills, especially the ability to guide conversations and achieve employment goals effectively & efficiently.
Facilitation and public speaking skills with the ability to deliver training workshops in a variety of settings on a 1-1 basis or for a group.
Critical thinking through a lens of empathy, compassion, equity, innovation & inclusion.
Understanding of grant funded programs, eligibility criteria, databases & reporting parameters.
Ability to work independently, autonomously and toward JobTrain’s mission and career development team goals (i.e.: organization & task management, set and meet personal and professional goals, use adequate discernment).
Broad familiarity with software and systems (i.e.: MS Suite, spreadsheets, databases, meeting technology, etc.)
Must be able to travel to different sites as needed, within Santa Clara & San Mateo Counties, including occasional evenings and weekends.

responsibilities and tasks

Outreach – Represent JobTrain at outreach events designed to recruit potential clients, students and employers. Build and manage relationships with potential employers for graduating students.
Orientation / Registration - Conduct orientation for clients interested in becoming students, guide clients through intake documentation and assessments to determine eligibility for low- and no-cost services, process registration and enroll student-clients into vocational workshops and educational programs.
Coaching / Counseling / Case Management – Monitor and document student-client progress and provide feedback on a regular basis. Provide personal and career counseling and coaching as needed. Refer for additional supportive services and co-case manage as needed.
Training - Evaluate client needs and provide 1-1 or group training as needed on topics such as resume writing, mock interviews, critical thinking, soft skills, role play, appropriate dress and grooming in various workplaces.
Work Experience / Job Placement - Facilitate job search, job placement, and work experience externships. Identify job opportunities and present job leads. Submit resumes to potential employers. Track employer placements for subsequent reporting.
Reporting – Deliver and report status, outcomes and program deliverables for internal / external audiences in a timely manner.
Collaborate – Partner with career development staff and JobTrain staff to provide input / feedback to document and proactively and continuously improve career development / JobTrain processes.

salary and benefits

The anticipated hiring range for this position is $27.15 - $31.02/hour or annualized $56,572 to $64,521.60.
JobTrain offers a competitive salary and benefits package including health insurance, dental insurance, vision, paid time off, retirement program employer match, long-term disability and life insurance.