Housing Leadership Council (HLC): Operations Coordinator

HLC seeks a detail-oriented and proactive Operations Coordinator to manage various administrative tasks and support the HLC's operations. This role will involve handling account and file management, overseeing office management duties, providing IT and internet support, supporting board and committee meetings, and assisting with HR tasks. The ideal candidate is highly organized, possesses excellent communication skills, and can handle multiple responsibilities effectively.

Location: The position is full-time or part-time, non-exempt, and is 75% remote.

About HLC

HLC is a membership organization that collaborates with communities and their leaders to create and maintain affordable homes. HLC assists its members in developing and conserving well-designed, conveniently situated housing at all levels. HLC and its allies advocate for housing policies that promote affordability at all income levels, collaborate with local governments, community members, and stakeholders to create complete communities, educate through community-wide events such as San Mateo County Affordable Housing Week and Housing Leadership Day, and develop leaders to speak up for housing opportunities for all members of their communities.

QUALIFICATIONS

  • Fluent in Spanish (Recommended)

  • Strong initiative, coordination, and organizational skills with attention to detail

  • Aptitude for learning and understanding complex procedures (e.g., conducting literature reviews, maintaining internal systems, receiving constructive feedback, and applying improvements/demonstrating growth)

  • Ability to work independently as well as with consultants, Board members, and employees who work remotely

  • Intermediate level ability with G-Suite and Microsoft Excel

  • Outstanding written and oral communication skills. Strong language and editing abilities

  • Professional experience in office operations, coordination, and administration is a plus

  • Knowledge of standard and nonprofit accounting principles, nonprofit finances, and public agency requirements is a plus

responsibilities and tasks

  • Manage file management systems, ensuring accurate and up-to-date records for various aspects such as password management, email accounts, administration, human resources, finance files, and contracts.

  • Oversee general office management, including phone systems, inventory, and supplies, IT and internet support, printer maintenance, and addressing office issues and emergencies.

  • Coordinate and manage the organization's calendar, including scheduling meetings, appointments, and events.

  • Assist with hiring processes, including posting job openings, reviewing resumes, scheduling interviews, and coordinating onboarding and offboarding activities.

  • Support the preparation and execution of board meetings, including compiling meeting materials and taking minutes.

  • Provide administrative support to staff members, answering general inquiries and addressing day-to-day operational needs.

  • Collaborate with the finance department to support financial administration tasks, such as creating invoices.

  • Collaborate with the operations team to improve processes and implement efficiency-enhancing initiatives.

  • Assist Housing Endowment and Regional Trust of San Mateo County (HEART) with administrative tasks (e.g., support during board meetings with meeting organization and minutes, assisting with 700-form compliance, and some research assistance as needed)

Compensation and Benefits

  • This is an hourly position, paying $30.00-$32.00 per hour, DOE.

  • Benefits include medical, dental, and vision insurance, a retirement plan, paid sick leave, and generous vacation time. Other perks include a cell phone stipend and 1 week of paid holiday closure in December.

To Apply

Please submit a resume and cover letter to resumes@hlcsmc.org with “Operations Coordinator” in the subject line.