El Concilio is looking for a Part-Time Case Worker in East Palo Alto. The Case Worker will be responsible for providing various support services for clients in emergency situations, such as shelter, housing, food, and health/mental health services, under the guidance of the Program Manager. The tasks will involve conducting face-to-face comprehensive service and financial assessments, offering information and referral services, advocating for clients, and providing other support services, along with maintaining accurate and legible documentation and entering data.

About El Concilio of San Mateo County

El Concilio of San Mateo County is committed to increasing education, employment, and access to quality of life services for underserved communities in San Mateo County. Leaning on our strength and history as a convening agency, we seek to build authentic multi-sector partnerships with other community-based organizations that share common goals. We are currently convening the following collaborations and invite you to participate.

Qualifications

Education and Training Equivalent to: High School Diploma or equivalent/FDC Certificate/Credential preferred.
1 year experience working with families providing case management or related outreach, advocacy or social services;
English proficiency; Bilingual (Spanish/Tongan) preferred;
Commit to support overall agency mission and vision;
Ability to exercise good judgment, tact and diplomacy when interacting with clients, guests and co-workers.
Working knowledge of East Palo Alto and local resources in San Mateo County and/or South County.
Demonstrated good attendance and punctuality track record.

Responsibilities

Receive clients, Interview and conduct initial assessments;

Refer families to community resources using specific agency guidelines;
Document and maintain complete and accurate records of all actions in database;
Adhere to agency, program and grant requirements, policies, laws and guidelines;
Build and maintain positive relationships with program agencies/collaborators, and community -at-large.
In conjunction with Program Manager, assist with keeping all staff aware of community resources and opportunities that and benefits families toward self sufficiency;
Employ team efforts to foster collaborative efforts within the program, unit, and related or interfacing agency collaborations/partners/other services.
Data Entry
Perform other related duties as assigned by supervisor.