Heart & Soul is seeking a resourceful and strategic leader with a genuine passion for peer-based mental health support services to lead the organization in fulfilling its mission. The Executive Director is a highly visible role that will leverage the powerful combination of emotional intelligence and strategic thinking to further develop Heart & Soul’s reputable program offerings and impact. The Executive Director will have overall strategic and operational responsibility for Heart & Soul, actively engaging with Board members, staff, and partners to ensure the ongoing implementation of quality programming. The role requires strong attention to detail for executing strategy, while also collaborating with the Board to envision future opportunities.

Heart & Soul, Inc

Heart & Soul, Inc. was founded in 2005 to support individuals with mental health challenges in San Mateo County. Over the past 15 years, they have provided peer-founded, peer-operated, and peer-governed programming, averaging 6,000 participant visits yearly. Their core programs include HOPE, Seeing Through Stigma, and the Total Wellness Club, delivering over 500 hours of weekly attention, support, assistance, and education to the community. Additionally, they operate four drop-in centers and an online community to provide further support. Heart & Soul's vision is to create a world where everyone striving for mental wellness experiences acceptance, inclusion, and dignity, and their mission is to foster connection, hope, and healing through peer support for mental health.

Qualifications

10+ years of leadership experience in the nonprofit or public sector
Empathetic and supportive approach to staff management
Experience working in collaboration with an engaged Board of Directors
Commitment to supporting an organizational culture that embraces diversity, equity, and inclusion
A proven track record of directly securing resources for nonprofit organizations
Stellar interpersonal skills with a humble and passionate communication style
Government contract procurement and management experience; experience navigating government and partnership dynamics
Cultural humility and comfort navigating differences
A natural relationship builder that approaches relationships with empathy, authenticity, patience, and curiosity
Ability to see the big picture by tending to both the ecosystem and the needs of the organization
Strong financial literacy and management skills
Model respectful, caring, patient, and empowering relationships with all staff and stakeholders
Relationship builder and connector that brings a socially conscious approach to advocacy
Strong alignment with Heart & Soul’s mission
Responsibilies

Strategic Leadership
- Maintain a peer-centered, positive work environment, balancing productivity with strategic patience
- Provide overall program supervision, drive all fundraising efforts, and oversee finance and operations
- Support organization-wide problem solving and provide strategic oversight
- Engage the board and staff to maintain current program offerings and develop new initiatives in alignment with community needs and peer-led trends
- Nurture and develop a high-performing and collaborative team that values authenticity and thoughtful communication
- Coach and support all staff with flexibility and care, ensuring the clarity and resources they need for success
Fundraising
- Manage relationships with state and local government funders
- Develop and implement an actionable multi-year fund development plan, strategically identifying new sources of revenue
- Actively cultivate new partnerships to further expand opportunities for the organization to achieve its mission
- Work closely with fundraising consultant and board members to advance fundraising efforts
- Manage a portfolio of Heart & Soul’s top individual donors
- Oversee all donor stewardship and cultivation activities
- Research prospective donors and create engagement strategies
Community Building
- Participate in collaborative opportunities with other organizations, when appropriate, and in service to the mission
- Advocate for peer-based mental health services with local and state government
- Drive communication strategies, including programmatic outreach and advocacy efforts
- Cultivate and maintain effective relationships with local government and community stakeholders
Fiscal Management
- Oversee human resources, risk management, compliance, and reporting
- Develop a strategic budget framework, aligning revenue goals with organizational priorities
- Negotiate and implement funding agreements with partner agencies and institutions, ensuring compliance and all applicable contractual obligations and requirements
- Ensure effective management of organizational resources
- Update systems of programmatic, operational, and financial oversight

COmpensation and Benefits

Salary range is $170,000-$185,000
Benefits include:

Delta Dental PPO - Choice 1500
Covered CA Medical – Kaiser Platinum HMO 0/10
VSP Vision - Plan B
Choice Builder - Life Insurance – Flat $15,000 benefit
Choice Builder – Chiropractic & Acupuncture
Newly hired employees are eligible to begin health benefits on the 1st of the month following 30 days from their hire date
Heart & Soul contributes 100% of the employee’s monthly premium for all benefits (employee only)