El Concilio of San Mateo County is looking for a Temporary Full-Time Case Worker. Under the direction of the Program Manager, the Case Worker will provide a variety of support services for clients in emergency situations. This includes shelter, housing, food, health/mental health, and other critical family service needs. The program aims to help families stabilize immediate situations, seek long-term solutions, and make appropriate referrals. Tasks will include conducting face-to-face comprehensive service and financial assessments, providing information and referral services, advocating for clients, and maintaining accurate and legible documentation and data entry.

About El Concilio of San Mateo County

El Concilio of San Mateo County (ECSMC) is a non-profit organization established in 1980 to provide education, employment, and quality of life services to underserved communities in San Mateo County. Initially focused on economic development, education, health, manpower, youth, and cultural affairs, the organization has expanded its scope to address the evolving needs of the community. El Concilio has a rich history of advocating for health equity through initiatives like Nuestro Canto de Salud and has consistently promoted equity, community, and justice over its 40-year history, offering safety net services, health education, community outreach, and climate justice advocacy.

Responsibilities

Receive clients, Interview and conduct initial assessments;
Refer families to community resources using specific agency guidelines;
Document and maintain complete and accurate records of all actions in database;
Adhere to agency, program and grant requirements, policies, laws and guidelines;
Build and maintain positive relationships with program agencies/collaborators, and community -at-large.
In conjunction with Program Manager, assist with keeping all staff aware of community resources and opportunities that and benefits families toward self sufficiency;
Employ team efforts to foster collaborative efforts within the program, unit, and related or interfacing agency collaborations/partners/other services.
Data Entry
Perform other related duties as assigned by supervisor

Minimum Qualification:

Education and Training Equivalent to: High School Diploma or equivalent/FDC Certificate/ Credential preferred.
1 year experience working with families providing case management or related outreach, advocacy or social services;
English proficiency; Bilingual (Spanish/Tongan) preferred;
Commit to support overall agency mission and vision;
Ability to exercise good judgment, tact and diplomacy when interacting with clients, guests and co-workers.
Working knowledge of East Palo Alto and local resources in San Mateo County and/or South County.
Demonstrated good attendance and punctuality track record.