CoastPride is seeking a Clinical Director to develop, manage, and coordinate delivery of clinical services for the allcove youth drop-in center in Half Moon Bay. This position ensures services are youth-centered, evidence-based, and aligned with the allcove model. The model is an integrated mental health center for coastsiders, 12 – 25, and their families.
About CoastPride
CoastPride is an organization established by the local community in San Mateo County with the aim of enhancing support, visibility, and awareness for Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ) individuals and families. The organization actively embraces allies to foster an affirming and welcoming community that nurtures individuals of all ages, ethnicities, cultures, sexual orientations, gender identities, and gender expressions, empowering them to reach their full potential. CoastPride believes that by working together, they can continue to make the Coastside, from Pacifica to Pescadero, a kind and safe environment for the LGBTQ+ community as a whole.
Responsibilities
Policy Development
Create an operational oversight and accountability framework. This document will describe the center’s clinical and operational governance structure, including mechanisms for continuous quality improvement of the service and include advisory bodies such as the Community Consortium, Youth Advisory Group, and any special committees.
Create an operations manual that describes the center’s operational practices and ensures safe and effective service delivery. The operations manual includes a description of the service model and the young person’s journey, or service pathway, reflecting the principles of the allcove ethos of care and standard operating procedures for the delivery of the core service streams. Additionally, the operations manual includes descriptions of organizational-level licenses and certifications that permit mental health, physical health, substance use, peer support, family support and supported education and employment to be delivered at the center.
Create and update clinical practice manual for mental health, physical health, substance use and family support services with policies and procedures to enhance the care of each young person at the allcove center. These policies serve as the backbone of the facility’s clinical operations, guiding everything from when a young person walks through the allcove center to seamless connection to integrated services at the center and warm hand offs to appropriate referral services.
Service Delivery
Provide clinical leadership and supervision to mental health providers and coordinate some or all core service providers to ensure an integrated care team in support of young people.
Ensure services are accessible to the community’s needs, are evidence-based, and youth-centered.
Ensure clinical practices adhere to established protocols and guidelines. This involves regular reviews of clinical procedures and making necessary adjustments to improve patient care.
Demonstrate and maintain personal competency in the performance of high quality clinical and technical skills through involvement in direct service delivery.
Monitor and improve the quality of clinical care provided, including case reviews, drop-in services, brief interventions, and acute care.
Manage and coordinate clinical team schedules, resources, and rosters to meet service demand effectively.
Provide direct mental health or substance use services during high-demand periods or as needed.
Ensure clinical staff are appropriately oriented and provided with adequate supervision, training and professional development. This may also involve the clinical supervision of associates and all trainees, where applicable.
Ensure clinical review meetings occur regularly and that documentation is completed appropriately.
Quality and Safety
Develop and review clinical governance documents and processes to ensure compliance with professional and healthcare standards.
Identify and address clinical risks and areas for improvement to enhance outcomes for young people.
Ensure compliance with relevant quality and safety professional and healthcare standards.
Ensure that the center stays abreast of new regulations and best practices, adapting quickly to changes in the healthcare landscape.
Monitor the quality of care provided and implement improvements as necessary. This might include conducting patient satisfaction surveys, reviewing clinical outcomes, and initiating quality improvement projects.
Relationships
Foster strong relationships with allcove Half Moon Bay’s Community Consortium members, the Youth Advisory Group, and external providers to ensure seamless service integration and functioning of the allcove center.
Collaborate with school wellness centers, early psychosis programs, acute care providers, and other local community stakeholders.
Model and promote a positive, collaborative workplace culture.
Contribute to the vision, strategic planning, and policy development for the allcove center.
Actively participate in the management team to drive organizational goals and initiatives.
Implement evidence-based practices and innovative approaches to youth mental health care.
Conduct community outreach and public health initiatives, in collaboration with the Community Consortium and Youth Advisory Group to further extend the center’s impact.MINIMUM REQUIREMENTS
Possession of masters’, doctoral degree or MD (psychiatrist), licensed as a psychologist, clinical social worker, clinical professional counselor, psychiatrist, or marriage and family therapist who is qualified to oversee management of clinical services.
Minimum of 5 - 7 years of research or clinical experience in community youth mental health or integrated care settings.
Experience working in a community youth mental health or youth integrated care setting providing clinical care to young people on a team alongside clinical and non-clinical roles.
Experience with facilitating group-based interventions.
Proven clinical leadership skills with a focus on youth-centered, trauma-informed care.
Strong knowledge of adolescent development, mental health, substance use, and primary physical health needs.
Ability to work flexible hours, including evenings and weekends.
Significant skills and experience in screening and assessment, including conducting comprehensive mental health assessments, care planning and review, and mental health interventions.
Ability to foster a cooperative team environment with the ability to work both independently and collaboratively as a productive team member.
Knowledge of and experience with outcome measurement tools.
Ability to work collaboratively within a multidisciplinary framework with a demonstrated commitment to excellence in clinical practice.
Proven ability to implement changes and develop direction in clinical practice by the utilization of evidence-based research.
Demonstrated skills in strategic and clinical service planning including an understanding of organizational behavior, change management and cultural change processes.
Understanding of holistic, non-traditional and innovative approaches to supporting young people of marginalized and traditionally under-resourced backgrounds.
Excellent organizational and time management skills, including the ability to prioritize and deliver on agreed deadlines.
Strong analytical thinking and problem-solving skills with ability to deliver innovative solutions.
Highly developed verbal and written communication skills.
An excellent track record in building and maintaining effective working relationships with a range of stakeholders.
Advanced computer skills including word processing, spreadsheets and database applications.
Valid driver’s license and insurance.
Compensation
This is a full time (40 hrs/week), exempt position and is grant funded.
The salary range is $150,000 - $200,000.
Benefits ○
Medical, Dental, Vision, Life Insurance, Retirement benefits package offered
Paid Holidays
Work cell phone provided
Work laptop provided
To Apply
To apply, please send your cover letter and resume to kassi@coastpride.org.
